Monitor Second Quarter | June 2016
As at the end of June 2016:
- Credit bureaus held records for 24.08 million credit-active consumers, an increase
of 0.9% when compared to the 23.88 million in the previous quarter. Consumers
classified in good standing increased by 79,000 to 14.41 million consumers. As a
percentage of the total number of credit-active consumers, this reflects a decrease of
0.2% quarter-on-quarter and an increase of 4.9% year-on-year.
- The number of consumers with impaired records increased by 124,000 to 9.67 million,
from 9.55 million in the previous quarter.
• The number of accounts decreased from 84.96 million in the previous quarter to
84.56 million. The number of impaired accounts increased from 19.92 million to 20.24
million when compared to the previous quarter, an increase of 314,000 quarter-onquarter
and a decrease of 1.47 million year-on-year.
- A total of 434.37 million enquiries were made on consumer credit records, an increase
of 10.9% quarter-on-quarter and 5.2% year-on-year. Enquiries initiated by consumers
accounted for 16.48 million of all enquiries, a decrease of 3.0% quarter-on-quarter and
an increase of 24.6% year-on-year.
- Of the total enquiries made on consumer records, enquiries from banks and other
financial institutions accounted for 67.5%, enquiries from retailers accounted for 6.0%
and enquiries from telecommunication providers accounted for 8.4%. Banks and
other financial institutions’ enquiries increased by 1.8% from the previous quarter,
retailers decreased by 1.0% and telecommunication providers increased by 151.2%.
- The number of credit reports issued to consumers increased from 129,458 in the
previous quarter to 145,013. Of the total credit reports issued, 75.0% (108,818) were
issued without charge, and the remaining 25.0% (36,195) were issued with charge.
- There were 33,989 disputes lodged on information held on consumer credit records
for the quarter ended June 2016, an increase of 15.0% quarter-on-quarter and 21.4%